PHANTOM MOBILITY Become a Distributor
Frequently Asked Questions

Answers, Direct From Phantom.

Everything distributors, partners and riders ask us most — about our products, our standards, and how to work with us.

What does Phantom Mobility make?

Phantom Mobility designs, engineers and manufactures electric bikes, electric scooters, and electric jetboards. Electric bikes are Phantom's largest and deepest product line, spanning folding city commuters to fat-tire adventure models, all built on proprietary motor and battery platforms.

Is Phantom a rebadged import, or does Phantom build its own products?

Phantom isn't a rebadged import. Every model is engineered and tested in-house, from battery management to frame geometry, on purpose-built motor, controller and battery platforms rather than off-the-shelf parts with a new sticker.

Where is Phantom based, and since when has it been operating?

Phantom is headquartered in Israel and was founded in 2016. In Israel alone, Phantom works with 450+ retail partners and has sold 120,000+ units.

In how many countries is Phantom available?

Phantom's international distributor network spans 24 countries: 12 active markets with authorized distributors, 5 more launching on a published timeline, and 7 territories currently open for the right partner.

What certifications and standards does Phantom meet?

In Europe, Phantom products carry CE marking and are TUV-tested, meeting EN 15194 (electric bikes), EN 17128 (electric scooters) and UN 38.3 (battery transport) standards. In other regions, Phantom applies this same CE-marked, TUV-tested European baseline as its standard.

How do I become an authorized Phantom distributor?

The process has four steps: apply, a discovery call, terms and onboarding, then launch. Phantom looks for partners with an existing distribution network, service capability, a marketing commitment, and brand alignment.

What do authorized distributors get?

Exclusive territory, marketing assets, warranty backing, and a product roadmap built two years out.

What's the difference between phantom-mobility.com and phantom-collective.com?

phantom-mobility.com is Phantom's Israeli consumer site. phantom-collective.com is Phantom Collective, the international platform of Phantom Mobility, serving the brand's global markets and distribution network.

How can I contact Phantom Mobility?

Email info@phantom-mobility.com. General inquiries, distributor and partnership requests, and warranty and support are all handled from Phantom's Israel headquarters.

Still Have a Question?

Reach out directly and the Phantom team will get back to you.

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